The future of cybersecurity after Covid-19
The rapid pace at which businesses have digitised their infrastructure in recent years – often fast-tracking initiatives in order to keep up with competition – has left many companies vulnerable to cyber-attacks, as security considerations can often be pushed by the wayside. Now, after the Covid-19 pandemic has forced large-scale adoption of work-from-home technologies and the use of cloud services, cyberthreats to businesses have increased significantly.
The pandemic has also revealed myriad shortcomings within organisations across industry sectors when it comes to their business continuity plans and risk management, and has proven that cyber security is an organisation-wide responsibility — not only an IT issue. In the wider ecosystem, the pandemic has outlined the need for greater cooperation and collaboration across both public and private domains, as firms seek to tackle the challenges that have come from Covid-19, including cyber criminals who attempt to exploit the situation for gain.
This inaugural session of our Digital Transformation Series will seek to answer questions including:
- What are the best practices in ensuring roles and responsibilities related to cybersecurity are clearly defined and communicated through every level of an organisation?
- What do businesses need to do to ensure they are prioritising the protection of their critical capabilities and services?
- How should businesses continuity plans be revised to enhance security and compliance with the hindsight of experiencing a modern-day pandemic?
- What can be done to strengthen collaboration between industry networks and intelligence sharing to disrupt cyber-criminal activity and reduce risks?
- How can organisations ensure they are fostering an organisation-wide culture of cybersecurity resilience?
- How do corporate executives determine the appropriate level of capital investment necessary for cybersecurity protection at their organisation?
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How 5G will revolutionise the workforce
The headlines are everywhere: 5G is coming and it’s going to be one of the most life-changing technologies to come around in decades. Experts claim that 5G has the power to unleash unprecedented levels of change in the workplace, leaving many corporate leaders to ask the simple question — how?
The number of answers to that question are nearly limitless, as 5G technology is expected to impact nearly every business sector in drastic ways — particularly for sectors including smart city management, disease tracking and prevention, remote medical diagnosis, driverless vehicles and supply chain/logistics management — leading to increased efficiency and overhead cost reductions for any organisation who invests in the technology. Experts also believe the data storage and analysis capabilities offered through 5G will be unprecedented in helping organisations grow their business.
As 2020 marks a new era for 5G technology, what questions should corporate leaders be asking to gain a better understanding of how 5G can benefit their business, and what goes into executing and financing its implementation? How can business leaders monitor the effectiveness of 5G once established? What needs to happen for public acceptance of the technology to become widespread? Who sets the standards and regulations pertinent to 5G and what is the current regulatory landscape? What are the risks associated with implementing 5G into a company’s technology infrastructure? Are there cyber-security or data privacy concerns? Are there sectors which would benefit from 5G far more than others?
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Practical applications of AI and automation in your business
Automating repetitive, and sometimes complex, business processes, workflows, and menial tasks is significantly boosting business efficiency and simplifying employees’ lives for organisations who have begun implementing such infrastructure into their business. Meanwhile, they are cutting costs, becoming more operationally efficient, improving employee productivity, and ensuring stronger accountability and compliance. Automated processes have become particularly useful in the face of Covid-19 and the potential for business interruptions. What are the most practical uses of automated business functions and what are some concrete examples of how they can benefit businesses? How do businesses determine what type of automated technologies are best for their company’s goals and operations? How does automation help business efficiencies in the face of disruptions like Covid-19? What are some of the most common mistakes businesses make when automating business functions?
John Artman, Technology Editor, South China Morning Post
Ryan Chan, Sales Director, SoftBank Robotics Hong Kong
Akina Ho, Head of Digital Transformation & Innovation, The Great Eagle Company
Kenneth Shek, Founder & Head, Beta Labs, The Lane Crawford Joyce Group
Fred Sheu, National Technology Officer, Microsoft Hong Kong
What is the future of job opportunities as automation takes over?
While AI and automation are transforming businesses and directly impacting their bottom lines, it has also made many wonder how job opportunities will be affected in the coming years. Many analysts point out that AI doesn’t automate jobs, it automates tasks — meaning humans will maintain the ability to adapt and work in tandem with automation. Meanwhile, a new trend, known as “zebra” companies — those dedicated to making their business simultaneously profitable and reparative to society — provide hope that changes to overall business culture help to shift focus on sustainability in all realms of the workplace, including job opportunities. How can business leaders convince staff their roles are secure as automation becomes more prevalent? Is a “zebra” business model realistic if stakeholders are purely focused on an organisation's bottom line? Can veteran employees be “re-skilled” to use AI technologies?
Gareth Nicholson, Deputy Technology Editor, South China Morning Post
Prof. Witman Hung, JP, Hong Kong Deputy, 13th National People's Congress; Principal Liaison Officer for Hong Kong, Shenzhen Qianhai Authority
Pamela Mar, Executive Vice President – Knowledge and Applications, Fung Academy, Fung Group
Jonathan Peng, Senior Solutions Architect, Alibaba Cloud Intelligence Hong Kong, Macau, Taiwan, Korea, Philippines
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Cloud in the new normal — How can it take your business to new heights?
Amidst a massive global shift to work-from-home schemes during the Covid-19 pandemic, business spending and overall utilisation of cloud computing has skyrocketed. With the value proposition of cloud functionalities becoming widely validated across industries — allowing organisations to achieve cost efficiency and more proficient business continuity — experts believe the cloud will continue transforming traditional business operations while reshaping consumer and client expectations long after the pandemic is over.
While organisations navigate some of the early challenges that come along with the positives on offer through cloud computing for the remainder of the pandemic — whether seeking efficient data migration and storage capabilities, safeguarding from cybersecurity threats or ensuring regulatory compliance is met — it’s also time for business leaders to consider how cloud computing can subsequently alter the way they do business for many years to come. While every industry must take an approach unique to their particular needs, organisations who determine how to maximise cloud utilisation are certain to have a higher likelihood of seeing true growth and success in the new normal.
- How can business leaders effectively maintain organisational needs from cloud services for the remainder of the pandemic, while also considering how these needs will shift in a new normal?
- How can organisations anticipate shifting consumer and client demands as remote functionalities continue to proliferate?
- How can business leaders ensure premium return on investment from their cloud services?
- What are the key cybersecurity concerns that come with a primary reliance on cloud computing?
- How will employee investment and needs change as cloud services become more common — will your workforce need to be re-skilled?
Céline Le Cotonnec, Chief Data & Innovation Officer, Bank of Singapore
Ryan Kim, Group Chief Digital Officer, FWD
Derrick Loi, General Manager, Azure Applications & Infrastructure, Asia, Microsoft
Thomas Poon, Lead Solutions Architect, Alibaba Cloud Intelligence Hong Kong
John Artman, Editor, Technology, South China Morning Post
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